Managing Adverse Events in the Office Practice Are you and your staff equipped to handle an adverse patient safety event or unexpected health care outcome in your practice? An adverse patient safety event or unexpected health care outcome refers to certain events or conditions, and any act or omission to act by a health care provider in the rendering of professional services that can or does result in injury or death and that is not the result of knowingly or purposefully harmful action. These events and outcomes may require further medical care, extra monitoring, treatment, or hospitalization. Managing adverse patient safety events and unexpected health care outcomes in a medical office setting can be challenging due to the uniqueness of the situation, or lack of standard processes, resources, or trained staff. Join this webinar to learn about the most frequent types of claims and risk issues arising in outpatient care. The session will provide a framework for responding to an adverse patient safety event or unexpected health care outcome in an office practice, including transparent communication and disclosure to the patient and their family, documentation of the event, and creating a culture of safety to learn from these unexpected events. This webinar is presented in partnership with The Doctors Company.

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Webinar

Sacramento, CA

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